Suppose your XL Projector Screen isn’t rolling down like it should—or if it looks wrinkled or uneven—it can be unpleasant. But don’t panic. Most of the time, the issue is something simple.
Here’s a step-by-step list of what you should check your XL projector screen for before calling anyone for help.
1. Is It Plugged In and Getting Power?
Start here. It might sound silly, but check the power.
- Is the electric projector screen plugged into the wall?
- Is the power switch turned on?
- If it uses a remote, are the batteries still good?
- If it connects to a wall switch, is the switch working?
Try plugging something else into the same outlet to see if the power is okay. If there’s no power, the screen won’t move at all.
2. Check the Wall Switch or Remote Control
Most electric projector screens come with a wall switch or remote. If the wall switch is loose or broken, the screen won’t respond.
- Try using both the switch and remote (if you have both).
- If one works and the other doesn’t, the problem is with the controller.
- If neither works, there may be an issue with the motor or power.
3. Try the Manual Switch (If Your Screen Has One)
Some XL Projector Screens come with a manual override. That means there’s a button or switch you can use even if the remote or wall control fails.
- Try pressing the manual button to see if the screen moves.
- If it does, the motor is fine, and the problem is with the controls.
4. Look at the Screen Edges and Surface
If your screen looks wrinkled or not flat, the surface might not be tight.
- Look at the tabs on the edges of the screen. Are they even?
- Some screens (like Draper’s XL models) use tab-tensioning to stay flat.
- If the tabs are loose or pulled, the screen may sag or wrinkle.
Also, check for any fabric folds, waves, or creases. These may show up if you’ve not rolled up the screen for a long time without use.
5. Check the Roller Mechanism
The roller is the part inside the case that helps the screen go up and down.
- Listen when you try to roll the screen down. Do you hear the motor trying?
- If the motor is humming but nothing is moving, the roller might be stuck.
- Do not force it. Forcing the screen can damage the motor or fabric.
Sometimes, dirt or dust can block the roller. If the screen starts to move but then stops, this could be the issue.
6. Inspect the Mounting Brackets and Case
Your XL Projector Screen is mounted using brackets. If these are loose, the screen may not hang properly or could get stuck.
- Check the top and side mounting brackets. Are they still tight?
- Is the screen hanging straight?
- If the case is tilted or out of place, the screen might not roll down evenly.
Also, many Draper screens (like the Acumen XL V) have a removable front panel (fascia). This makes it easier to check the inside without taking everything apart.
7. Look for Any Obstructions
Sometimes the most minor things cause the biggest problems.
- Is there something blocking the electric projector screen from rolling down fully?
- Check for cords, ceiling tiles, or objects in the way.
- Also, check the back of the screen for anything that could be pressing against it.
8. Feel for Heat or Burning Smell
If the screen motor has been used too much in a short time, it can overheat.
- Touch the screen housing (gently). Is it hot?
- Do you smell anything strange, like burnt plastic?
If yes, stop using it right away and wait for it to cool down. Overheating can trigger safety features that prevent the motor from running.
9. Check the Low-Voltage Controller
The XL Projector Screen often comes with a low-voltage controller that helps connect it to other systems or automation.
- If this controller is damaged or not wired correctly, the screen might not respond.
- Look for any blinking lights or signs of error on the control panel (if visible).
If you’re unsure about this part, it’s best not to touch the wiring.
Final Note:
If you’ve gone through all of the above and your XL Projector Screen is still stuck or wrinkled, it’s best to stop and get help from a certified technician. Trying to fix the motor or roller yourself could make things worse. But in most cases, these basic checks are enough to solve the issue quickly.
